Name *

First Name

Last Name

Did we return your call or email within 24 hours?

Yes

No

Did your technician arrive within your appointment window?

Yes

No

Did your technician remove shoes when entering your home?

Yes

No

Gas Log 101: Did the technician explain how to light, proper operation, and Maintenance Schedule for your gas fireplace?

Yes

No

Were the team members you spoke to courteous and knowledgable?

Phone or email Yes

Phone or email No

Technician Yes

Technician No

Did our technician clean up the work area prior to leaving?

Yes

No